Gipsyway is the first online platform in Italy where clothes, accessories and cosmetics can be exchanged and sold. Do you own clothes or accessories that have not lost their charm, but for various reasons you cannot or no longer want to use them? Sell them, exchange them or give them away on Gipsyway! Thanks to our website, lovers of second-hand clothes not only have the opportunity to buy rare pieces, but sometimes they can also buy them at bargain prices.
It's so easy!
The "Comments" function was created to facilitate communication between users. With a comment you can ask questions about the article or simply give the user a compliment. Spam, advertising or inappropriate comments will be deleted automatically. You can delete comments on your articles by clicking on "Delete comment".
No, it's forbidden to sell fake goods. You yourself must make sure that your articles are not counterfeit. The import and sale of fake goods ruins the market. The sale of fake goods in Italy is considered a crime and is therefore also prohibited by Gipsyway.
Each user has a field for his favorite articles in his profile. Have you noticed an interesting item in the catalog, but you are still not convinced that you want to buy it? Thanks to this feature, you can add it to your favorites and create a list of items that you can potentially buy. Once the final decision has been made, you no longer need to search for items in the catalogue, you can simply open the Favourites page in your profile.
Buying an article on Gipsyway is easy!
Here you will find all necessary information:
look in the news or search the catalogue for the article that suits you best. After you have looked at what is right for you, write to the user by clicking on "Send message" or click directly on "Buy" if the description and photos of the item are already convincing.
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After the agreement with the seller has been made and the purchase has been confirmed, the courier will pick up the goods in the next 3 days and deliver them directly to your home in the following days. There is no need to go to the post office and you can follow the status of the shipment at any time directly from our platform.
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The payment is processed by Gipsyway in a secure and practical way. The available payment methods are:Visa/Mastercard, Maestro and Diners Club. After the arrival of the goods and after you have made sure that everything went well, confirm on your profile the success of your business. Once this step is completed Gipsyway will transfer the money to the seller.
Selling an article about Gipsyway is very easy.
The first step is to take pictures that best show the beauty of your item. After taking them, make sure to provide a detailed description by entering size, color and status. Determine a reasonable selling price (not less than 10€) by using other similar items already in the catalogue. Finally, place the item on the platform.
Do not forget to select the desired payment method in your profile (Visa/Mastercard, Maestro, Diners club).
Please note that posting articles on Gipsyway is free of charge.
Other users can decide whether to buy your item directly or ask you a few questions for clarification. Once we have reached an agreement with a user, we will put you in touch with our business partner Europacco, who will collect the item directly from your home within three days of the confirmation of the sale.
As soon as the goods are delivered, we conclude the payment by deducting 10% for the service.
Finally you will receive feedback from the buyer. Remember that lots of positive feedback will make it easy to do business with other users in the future!
The publication of your article on Gipsyway is free of charge. The minimum sales price is 10€. Gipsyway will deduct 10% commission from the total sales price for the service.
User safety is the main focus of the Gipsyway team, contact us if you cannot solve your problem with the help of the FAQs.
It is advisable to confirm your identity in order to gain more trust and credibility with other users and thus make business easier.
Under the options in your profile, you can confirm your identity with a control code. Your data will of course never be passed on to third parties.
The confirmation of identity is however not a mandatory field which is required for the use of Gipsyway.
Mangopay has been active on the market since 2013 and holds a license from the European Central Bank to issue electronic money. Already more than 250 platforms use Mangopay to ensure secure transfers between their users. Mangopay guarantees security and reliability.
Our partner and only forwarding agent "Europacco" offers our customers the Possibility to buy a product with an express courier service with collection home and delivery throughout Europe. By using the best forwarders you are able to Private individuals as well as companiesto guarantee an excellent service at economical prices All this is made possible by their advanced technology and years of experience in the sector.
What if I bought an article that I don't like or doesn't fit? Gipsyway unfortunately cannot return the article to the seller. If you liked the dress, other people will surely like it too, try to sell it yourself on Gipsyway!
The following rules must be observed:
In case of problems with Mangopay or with the payment system you can always contact us. We will always remain available for our users.
The accepted payment methods are:
Visa/Mastercard, Maestro, Dinersclub
If you have decided on insured shipping Gipsyway will take care of the parcel insurance and in case of damage will refund the entire sales amount.
If you have chosen to send your order without insurance Gipsyway can compensate up to a maximum of 20€.
Insured shipping costs a few euros more, but avoids any inconvenience and is therefore the variant recommended by Gipsyway.
Please contact your dealer first. In most cases this is a misunderstanding. Try to clarify the problem and understand where the misunderstanding comes from. There are many ways to solve the problem, and only you can decide the one that satisfies both parties. For example, if the description of the item is the cause of the error, you can settle half of the amount already paid.
We can only help you if the dealer has actually described the item in an inappropriate way.
Contact us within three days of the arrival of the item at your home.
Determine the price of the item by taking the original price as a guide. To help you, you can also look at the prices of similar items already in the catalog and set by other users.
If you think you have chosen a price that is too high, you can change it at any time.
Changing the price of the article is very easy. Enter your profile, click on "My Items", select the desired item and click on "change".
If you do not have a bank account, please contact your parents or parental authority.
If you publish an article on Gipsyway, check the following points:
When a user clicks on "Buy" to purchase your item, they must always wait for your confirmation. You can always decide whether to accept or reject.
To warn users that you are not at home, simply log into your account and activate the "holiday mode" so that your items are not visible and no purchase requests are received.
Each profile has a portfolio. You can recharge your wallet thanks to your bank account without paying the transaction service. The money you receive from other users by selling items ends up in your wallet. You decide yourself whether you transfer it to your bank account or reuse it to buy on Gipsyway.
If you have forgotten your password, you can get a link to reset your password here.
If you too have forgotten your e-mail or no longer have access to it, please write to us. In this case we absolutely need your user name to help you.
If you cannot log in, check the following points:
Don't worry if you have forgotten your username, you can always log in with your email and password.
We will send you an e-mail with the confirmation link to the desired e-mail address. If you cannot find it, please check spam first.
If you cannot log in via Facebook, you can always log in with your username and password.
You can also try to delete cookies and empty your cache or change your browser.
When you have completed all negotiations already started and are sure that you no longer wish to buy or sell on Gipsyway you can delete your account by clicking on "Delete account".
However, please remember that you can only register once on Gipsyway and every second registration attempt will be rejected.
To change your e-mail, you must log in and enter your profile. Then enter "Edit profile", in the e-mail area you can make the desired change.
We will send a confirmation email to your new email address. If you cannot find it, try spamming.
You cannot change your user name after registration. For this reason it is advisable to think carefully when making your choice during registration.
No, for security reasons Gipsyway prohibits the creation of multiple accounts. New accounts are blocked.
Registration on Gipsyway: E-mail addressusername, password, confirmation of majority or permission of parents.
Loading articles about Gypsyway: zip code, city.
Wallet access on Gipsyway: date of birth, first and last name, address.
Withdraw money from your wallet on Gipsyway: valid bank account
Purchase via the payment system: data required for the purchase (depending on the payment selected)
The courier can wait up to 5 days to come to your home, otherwise the deal will be cancelled.
You can highlight your article every week by making a few changes. For example, you could lower or raise the price, change the description or add new photos.
Items that have been loaded two or more times are removed from the catalog.
If you have problems on www.gipsyway.com, try the following steps:
You will find the general conditions of use of the website here.